The Challenge
When Pittston Area School District’s systems were crippled by a cyber incident, the district needed more than just a band-aid. They needed a partner who could investigate, remediate, and future-proof their entire IT environment.
The Solution
InnoTek’s team got to work. First came the investigation and root cause analysis, paired with recovery from reliable backups to bring operations back online. Then, we went deeper: conducting two full rounds of vulnerability testing (internal and insurance-driven), closing every gap, and implementing all recommended security measures. Within 45 days, the district went from compromised to compliant, with a hardened infrastructure and confidence in their defenses.
The Results
But this wasn’t just a one-time fix. With InnoTek’s Co-Managed Network Support package, Pittston now benefits from 24/7 monitoring, continuous patch management, semi-annual alignment reviews, and vCIO-led strategy sessions. Their IT team is empowered with enterprise-grade tools while still retaining control, backed by our technicians who respond to critical issues in under an hour (and usually pick up the phone in under three minutes).
The superintendent summed it up best: Pittston’s network is not just back online — it’s stronger, smarter, and safer than ever before.
